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Hi, I'm Ashley —

I am a hotelier at heart—someone who believes that hospitality is the most powerful form of storytelling. My journey began at the front desk, where I discovered that the most meaningful brand moments don’t happen by accident; they are engineered behind the scenes. I fell in love with the quiet art of anticipation—identifying what a guest needs before they even know they need it—and I’ve carried that "guest-first" obsession into every marketing strategy I build.

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Transitioning from operations into marketing allowed me to bridge the gap between service and strategy. I don't just see a campaign; I see a journey. Whether it's through social media, website content, or large-scale events, I focus on creating emotional touchpoints that align with a brand’s core essence. To me, marketing is simply hospitality at scale.

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I thrive at the intersection of creativity and execution. My goal is to work with teams that aren't afraid to push boundaries and craft experiences that stay with people long after they’ve checked out. In an industry that is constantly evolving, I see every challenge as an invitation to innovate and every brand as a story waiting to be told.

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Based in Boston, Massachussetts

Education

Master of Hospitality Management 

with a Digital Marketing Concentration

Boston University, 2022 - 2023

Bachelor of Arts, Communication

with a Tourism & Entertainment concentration 

Cal State Fullerton, 2014 - 2018

Organizations

Hospitality Sales & Marketing Association International

Founding Member

Boston University Chapter, 2023

Zeta Tau Alpha

House Manager, 2016 - 2018

Secretary, Executive Council, 2017 - 2018

Director of Enrichment, 2015 - 2018

Experience

Skills 

  • Private Residence Manager

          Private Estate  - Brookline, MA

          March 2025 - November 2025 

  • Director of Social Media

          Trademark Venues - Bonsall, CA

          June 2024 - October 2024 

  • Meeting & Events Coordinator

          Liberty Mutual Headquarters - Boston, MA

          October 2022 - December 2023 

  • Marketing Manager

          Aisle Planner - Solana Beach, CA

          June 2021 - June 2022

  • Front Desk Supervisor (part-time)

          Hilton - Temecula, CA

          July 2021 - August 2022

  • Marketing Manager

          Pechanga Resorts Inc. - Temecula, CA

          July 2020 - May 2021

  • Dual Property Leasing & Marketing Agent 

          Essex Property Trust - San Diego, CA

          December 2019 - August 2020

  • ​​Meeting & Event Planning

  • Graphic Design (Photoshop, Illustrator, InDesign, Canva)

  • Social Media Strategy

  • Strong attention to Detail & Design

  • Website Management

  • Creative Copywriting

  • Public Speaking & Presentations

  • Photography & Content Creation

Software & Platforms

  • Adobe Creative Cloud

  • ONQ Systems

  • Oracle Opera

  • Planoly 

  • Sprout Social

  • Hootsuite

  • Microsoft Office Suite

  • Google Suite

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  • Canva

  • Asana

  • Trello

  • Social Tables 

  • Cvent

  • Navis CRM

  • FloDesk

  • MailChimp

Internships

Berry Branch Blooms

Marketing Coordinator

Spring 2023

Boom California Magazine

Special Events & Social Media Coordinator

Spring 2018

The Walt Disney Company

Disney College Program 

Summer and Fall 2016 

  • Front Desk Agent

          Pechanga Resorts Inc. - Temecula, CA

          July 2019 - March 2020

  • Marketing & Sales Coordinator

          Boulevard Co. - Fullerton, CA

          June 2018 - June 2019

  • Reservations & Front Desk Agent   

          Anaheim RV Resort Campground. - Anaheim, CA

          April 2016 - May 2018

  • Guest Experience (Retail) & Front Desk (Hotels)

          The Walt Disney Co. - Anaheim, CA

          May 2016 - August 2017

Languages

  • Fluent in Spanish

  • B1 French

And on a personal note—

My passion for this industry is deeply intertwined with my identity. There is nothing quite like the exhilaration of a spontaneous flight to a new city or the immediate pull of a meticulously designed hotel lobby. Travel has been my greatest teacher, constantly reshaping how I view the world and how I approach the "guest experience."

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When I’m not deep in a project, you’ll likely find me wandering through art museums, getting lost in an independent bookshop, or curating the perfect playlist. I am a lifelong writer and a constant seeker of creative expression—always looking for the next story to tell.

 

Scroll below for a peek through my camera roll ↴

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